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Felan supports Jira Cloud through OAuth and Jira Server or Data Center through a team-managed credential. A configured Jira integration lets Felan research issues and, when you explicitly ask, create issues, update them, or add comments.

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Jira Cloud setup

1

Open Integrations

Select the Felan team that should use Jira, then open Integrations from the main navigation.
2

Connect Jira Cloud

Find Jira Cloud, click Connect, select the Atlassian site, and complete the OAuth authorization flow.
Webhook delivery is separate from the OAuth connection. See Jira Cloud webhook setup before relying on issue-event automations.

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Jira Server or Data Center setup

1

Open the Jira Server configuration

On the same Integrations screen, find Jira Server and click Configure.
2

Enter credentials

Enter the Jira base URL, username, and either a personal access token or password. Enable Private Connectivity when Felan should reach the instance through your network connector.
3

Configure optional webhooks

Save the connection, then copy the team-scoped webhook URL and secret into a webhook you create in Jira. Felan does not register Jira Server or Data Center webhooks automatically.
See Jira Server or Data Center webhook setup for the complete manual flow.

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Supported behavior

  • Search and read Jira issues
  • Create issues, update issues, and add comments when requested
  • Use supported Jira change events as team automation triggers after webhook delivery is enabled

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Compatibility identifiers

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Troubleshooting

Cloud authorization fails — Reconnect Jira Cloud from Integrations and select the intended Atlassian site. A private Jira instance is unreachable — Confirm the base URL and the team’s Private Connectivity configuration. Felan cannot change an issue — Confirm that the connected user or server credential has permission in the target Jira project.