Cookie Policy

The Felan AI public website at https://felan.ai and application at https://app.felan.ai (collectively, the “Website”) use cookies. Ploy and PostHog may also use browser storage for analytics after consent, as described in Section 4.2. This Cookie Policy explains what cookies are, how and why we use them, and how you can manage your preferences.

1. Who Are We

This Website is operated by:

Company: Cloud Automation Solutions EOOD

Registration Number (EIK): 203094836

Registered Address: Bulgaria, Sofia, 1797, 131-VA str. 1B

Email: privacy@felan.ai

Website: https://felan.ai

Cloud Automation Solutions EOOD is the data controller responsible for the processing of personal data through cookies on this Website.

2. Why Do We Use Cookies

We use cookies for the following purposes:

Service delivery: To protect the Website, authenticate users, and maintain application sessions
User experience: To remember your consent preferences and provide a consistent experience
Analytics and improvement: To understand use of the Website through optional browser analytics, only with your explicit consent

3. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and login status.

Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (stored on your device for a set period or until you delete them).

For more information about cookies, you can visit:

4. Categories of Cookies We Use

We currently use only strictly necessary cookies and optional analytics cookies or browser storage. We do not use functional/preference, marketing/targeting, or third-party advertising cookies.

4.1 Strictly Necessary Cookies

These cookies support security, authentication, and saved consent preferences. They cannot be disabled through the consent interface because the Website relies on them to provide requested functions.

The legal basis for using strictly necessary cookies is our legitimate interest in providing a functioning website and service.

Cookie Name	Purpose	Duration	Provider
`__cf_bm`	Cloudflare bot management and protection for the public Website delivered through Ploy	Approximately 30 minutes	Cloudflare / Ploy
`felan_cookie_consent`	Stores one cookie-consent choice for `felan.ai` and its subdomains, including `app.felan.ai`	6 months	Felan AI
Authentication cookies	Maintain authenticated application sessions securely	Session or provider-configured duration	Supabase

With your explicit prior consent, we use browser analytics to understand how visitors interact with the Website and to improve the Service. Optional analytics cookies and browser storage are enabled only after you consent through the cookie banner.

Service	Purpose	Data Retention	Privacy Approach
Ploy	Public-website traffic, session, and visitor measurement	According to the active Ploy configuration	Browser analytics require consent and can be withdrawn at any time
PostHog	Application page views, feature usage, and browser performance	Up to 1 year under the current configuration	Browser capture and persistence are disabled until consent and can be withdrawn at any time

After consent, Ploy may store the following values in browser local storage:

Storage Name	Purpose	Duration
`ploy_anon_id`	Assigns a pseudonymous identifier so visits can be measured over time	Until removed from browser storage or replaced
`ploy_session`	Maintains a pseudonymous analytics session and its expiry metadata	Sessions renew after approximately 30 minutes of inactivity; the stored value remains until replaced or removed

Ploy browser analytics may process page URLs and titles, referrers, timestamps, session activity, browser and device information, locale, screen and viewport dimensions, IP-derived information, traffic-source information, and company or professional visitor information where available. PostHog may use cookies and browser storage for application browser analytics after consent. The legal basis for this browser analytics processing is consent. Withdrawing consent does not affect processing performed before withdrawal.

Felan may send limited messaging, payment, and survey events to PostHog from its servers. Those events do not use browser cookies and are described in the Privacy Policy.

4.3 Functional/Preference Cookies

We do not currently use functional or preference cookies beyond what is covered by strictly necessary cookies. If this changes in the future, we will update this Policy and request your consent where required.

4.4 Marketing/Targeting Cookies

We do not use marketing, targeting, or advertising cookies. We do not serve advertisements on our Website and do not track you for advertising purposes.

4.5 Third-Party Cookies

We do not use third-party advertising cookies or tracking pixels. The third-party services that may set or use cookies or browser storage are:

Ploy: Public-website browser analytics, only with consent
PostHog: Application browser analytics, only with consent
Supabase: Authentication, which is strictly necessary
Cloudflare: Website delivery, security, and bot management through Ploy, which is strictly necessary

5. Sub-Processors and Processing Outside the EU

For information about service providers, sub-processors, and processing outside the European Economic Area, please refer to our Privacy Policy and Data Processing Agreement.

When you first visit the Website, the consent banner lets you accept or reject optional analytics before browser analytics are enabled. The same choice applies to felan.ai and app.felan.ai and is stored in the felan_cookie_consent cookie for six months.

You may:

Accept All: Enable optional browser analytics
Reject All: Use only strictly necessary cookies
Manage Preferences: Choose whether to enable analytics

7. How to Control Cookies

Update Your Preferences Anytime

You can change your cookie preferences at any time by clicking Cookie preferences on the public Website or application. Withdrawing analytics consent disables future optional browser analytics and removes analytics storage available to that property.

Through Your Browser

Most web browsers allow you to control cookies and browser storage through their settings. However, disabling all cookies may affect Website functionality.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make significant changes, we may notify you through a banner on our Website or by email if you are a registered user.

9. Your Rights

For information about your rights regarding cookies and personal data, including the right to withdraw consent, access personal data, and request deletion, please see our Privacy Policy.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: